Returns and Replacements

Your satisfaction is important to us. If you are not 100% satisfied with your purchase, we’ll find a solution
for you! See what applies to the type of products you’ve purchased.

Pre-owned golf clubs

Any purchased golf club that is not listed under the condition “New” within 14 days of receipt. 100% refund in cash or store credit
(You pay the shipping back or drop off at one of our stores)

Brand new golf clubs

Any purchased golf club that is listed under the condition “New” within 14 days of receipt. 100% refund in cash or store credit**If it has been removed from its original packaging, a restocking fee of up to 30% may be applied at our discretion.
(You pay the shipping back or drop off at one of our stores)

Clothing, footwear and accessories

Any items within 14 days of receipt. 100% refund in cash or store credit**
**The item’s original tags must still be on; it must not have been worn or used and it must be returned in its original packaging.
(You pay the shipping back or drop off at one of our stores)

Final sale items

Not applicable*Items ending in .97 are final and are not eligible for any type of return

How to make a return

To get a return authorization and instructions please contact us as soon as possible.

Golf Traders reserves the right to refuse a return or apply a restocking fee to the returned item(s) if the item(s) is not returned in the same condition and packaging that it was sold in. A restocking fee of up to 30% may be applied and will be decided upon inspection of the club's condition and the delay of the return.

Unless the return is initiated due to an error caused by Golf Traders, a defective product or an item purchased with a promotion such as Free Shipping, the customer is responsible for covering return shipping fees and insurance. We strongly suggest obtaining a tracking number when shipping a return.